W Hotels, part of Marriott International’s global brand portfolio, is hiring an Event Services Talent Coach (Supervisor – Banquet) for its property in Riyadh’s Financial District. Known for its “Whatever/Whenever” service philosophy, W Hotels brings a bold, design-forward approach to hospitality and events.
Position Overview
The Event Services Talent Coach will lead and coach the banquet team on the floor during events, ensuring guest needs are met, banquet spaces are properly set up, and service standards are consistently upheld across every function.
Key Responsibilities
Ensure staff work together as a team and inspect grooming and attire, addressing any deficiencies
Communicate with guests and other departments to ensure guest needs are met
Respond to and fulfill special banquet event arrangements
Set up and inspect banquet areas for cleanliness and proper setup of furniture and equipment
Document pertinent information in department logbooks
Assist management with hiring, training, scheduling, evaluating, and coaching employees
Follow company safety and security policies, reporting accidents or unsafe conditions
Welcome and acknowledge guests according to company standards
Ensure adherence to quality expectations and service standards
Qualifications
High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience
Job Details
Full-time, on-site position based in Riyadh, Saudi Arabia.